Frequently Asked Questions
Everything you need to know about sourcing premium home goods at wholesale prices.
What is the minimum order quantity (MOQ) for home decor items?
At Wholesale City, we cater to businesses of all sizes. Most of our home decor and furniture items have a low minimum order requirement, typically starting at just 5 units per SKU.
How do you handle shipping for oversized furniture?
Oversized items are shipped via our specialized freight partners. Once your order is processed, we provide a tracking number and a scheduled delivery window to ensure your inventory arrives safely.
Do you offer bulk discounts on large-scale interior projects?
Yes, we offer tiered pricing. For orders exceeding $5,000, please contact our dedicated account management team to discuss additional volume discounts and custom shipping rates.
What is your policy on damaged or defective goods?
We maintain strict quality control, but if an item arrives damaged, please report it within 48 hours of delivery. We will provide a full refund or a replacement at no additional cost to you.
Can I request product samples before placing a wholesale order?
We understand the importance of quality assessment. Samples can be purchased at a retail rate, and the price difference will be credited back to your account upon your first bulk order.
Do your products come with a manufacturer warranty?
Most of our home textile and furniture products come with a standard 1-year limited manufacturer warranty covering structural defects and craftsmanship.